Tren de las Nubes: Worldwide Train Passes & Tickets

A full passport with at least 6 months validity from the end of the tour is required for all our tours. It is your responsibility to check your visas and air tickets to ensure that they have been issued for the correct dates and to advise us, or your agent, immediately in the event of any error. Any guidance we give is provided in good faith but passengers should ensure that they obtain all the necessary documentation and visas prior to departure as we assume no responsibility for passengers refused entry into a country because of incorrect documentation and any repatriation charges will be the responsibility of the passenger.
You are required to accept the terms and conditions of carriage of air, sea and rail carriers used in your tour, some of which limit or exclude liability. Often, these conditions are the subject of international agreements between countries. Copies of conditions that will apply to your tour are available on request.
Travel documents will be issued after receipt by the Company of the full price or final balance and not normally later than fourteen days prior to departure. Tickets are usually available on departure when a booking is made within 7 days of departure. Please take your Booking Confirmation with you on departure.
The Company reserves the right in any circumstances to cancel your trip and in this event you will receive a full refund of all the money that you have paid to the Company. It is unlikely we would cancel your trip less than 60 days before scheduled departure. We will pay you reasonable compensation if cancelling a trip save where it is done for (i) unusual and unforeseeable circumstances beyond our reasonable control (and which could not have been avoided even if all due care had been exercised), (ii) your failure to pay the final balance or (iii) (because our tours are based upon an economic minimum number of passengers) if a minimum number of travellers is not reached. We recommend that you take out insurance with cancellation cover and do not make arrangements incidental to the trip more than 60 days before scheduled departure.
A Cancellation of a booking must be made without delay, in writing and be signed by the person who signed the booking form. The date of cancellation is the date on which your letter, fax or e-mail is received by us. There will be a cancellation charge to compensate us for making your booking and the risk that we will be unable to resell your place(s). The charges are as follows (and exclude insurance premiums which are non-refundable):
61+ days - Loss of deposit paid or due
Within 60 days of departure - 100% of the total cost of the holiday
If you wish to alter your booking (for example, a change of date or transfer details) we may allow this at our reasonable discretion. It may not be possible to make changes close to the departure date and no changes can be made or accepted within 45 days of departure. We reserve the right to charge an administration fee to cover any costs and fees we incur.
You must provide a deposit on making a booking. Deposit amounts may vary dependant on tour, the amount being stated in the tour brochure.
We must receive the balance due at least 60 days prior to departure or in full upon receipt of our Booking Confirmation and Invoice if the booking is made less than 60 days from the departure date. If full payment is not received eight weeks prior to the departure date then we reserve the right to treat the booking as cancelled and you will lose your deposit(s).
We do not expect to make surcharges or partial refunds. We will up to 30 days prior to departure vary the price by such an amount as will share the costs or savings equally between all paying travellers of any movement in currency exchange rates, transportation costs (including the cost of fuel), dues, taxes or fees chargeable for services (such as landing or embarkation taxes) which result in a variation greater than 5% to the contract price (excluding any insurance premium payments).
As we are travelling in a group you agree to accept the authority of our Tour Manager.
Please ensure that you inform us of any relevant medical conditions prior to booking a trip. Also inform your Tour Manager at the beginning of the trip.
Prices are subject to change without prior notice.

Tren de las Nubes

A Great Escape through the Andes Mountains!

To inquire & book these fantastic rail tours ---- Please call us at 0870 0841 410 and speak to a customer care representative